Visitor accessibility

Opening times

The Donkey Sanctuary has reopened to the public three days a week at the following times with free admission:

Wednesdays, Thursdays and Fridays in August and September 2021

Morning session: 9:30am - 12:30pm
Afternoon session: 1:30pm - 4:30pm

Tickets must be booked in advance. To book your tickets, please click here Tickets are free of charge but as a charity, all donations are gratefully received.

Parking

Please park in designated areas.
We offer designated areas for disabled parking.
Please do not leave dogs in hot cars (dogs on leads are very welcome to join you on your visit).

Please note that the gates close promptly, but you are welcome to to walk around the sanctuary if your car is parked outside the gates after the closing times.

Information Centre

In the Visitors' Information Centre you will be able to learn about our work through the information displays, and perhaps buy some of our goods that are on sale. Our friendly staff will be able to help you with any queries.

Adoption donkeys

The adoption donkeys can be found in the paddock behind the Information Centre.

Refreshments

Refreshments are available at the Information Centre.
A picnic area can be found by the car park.

Walkway

Stroll around our walkways which surround the donkey paddocks. Please speak to our Information Centre staff about a walk that suits your abilities.

Toilets and baby changing facilities

There is a block behind the Information Centre.

Hand washing facilities

We recommend that you wash your hands after handling the donkeys, especially before eating.
Washing facilities can be found in the toilet block behind the Information Centre.
Washing facilities are also available in the main yard.

Dogs

Dogs are very welcome to join you on your visit, although please ensure they are kept on a lead at all times.
In the interest of hygiene and to make walking pleasant for all, please clear up after your dogs. Disposal bins are situated around the sanctuary.

First aid

Staff at the Visitors' Information Centre hold a first aid kit.

No feeding policy

Please do not attempt to feed the donkeys; it only encourages them to expect food from everyone and fingers can look deceptively like carrots to a donkey!
You are invited to pass any donkey treats you may bring in to the staff in the Information Centre who will ensure they are distributed to the donkeys at feeding time.