Caring for two donkeys and a mule was proving difficult for an owner who reached out to us for help and advice. Ciara O'Kelly, Donkey Welfare Adviser and other members of our welfare team reassured her and put a plan in place to support the owner and improve the welfare of her animals.
"I felt compelled to contact you following my recent experience with your wonderful organisation. I was at my wits' end having taken on two donkeys and a wayward mule as a favour for a friend.
"Criticism can be hard to take, so I was dreading their arrival, but Ciara was amazing. She recognised my stress, could see my dilemma, but also appreciated my love and care for these animals. She immediately formulated a plan which was to commence with the rehoming of the mule.
"And Eugene! He skilfully trimmed the donkeys' hooves and his bond with the animals (particularly the mule) was a joy to behold.
"Finally, I must commend Dave. I have seen many equine loadings over the years but this was something special. No fuss, no panic, no stress for the mule or myself. No special equipment required. No raised voices.
"With Ciara’s help, I have a plan and am optimistic the donkeys will remain with me. Thank you with all my heart."
Our sincere thanks to My Lovely Horse Rescue (MLHR) who kindly offered a space for the mule. The donkey owner feels that she is able to cope with her animals now and knows that if she needs more advice, we are here to help.