Visitor accessibility

Visitor update: Our Open Farm will be closed on Sunday 24 March 2024. We apologise for any inconvenience and thank you for your understanding.
Donkeys playing in field

The Donkey Sanctuary has produced this guide for visitors giving information about travel and facilities available on arrival.

Parking

  • Please park in designated areas.
  • We offer designated areas for disabled parking.
  • Please do not leave dogs in hot cars (dogs are very welcome to join you on your visit).

Please note that the gates close promptly at 4.30 pm during the week, and 4.00 pm at the weekend. 

Information centre

  • In the Visitor Information Centre you will be able to learn about our work through the information displays, and perhaps buy some of our goods that are on sale. Our friendly staff will be able to help you with any queries.

Guided tours

  • Our guided tours are not currently running, but we hope to resume these in 2022.

Adoption donkeys

  • The adoption donkeys can be found in the paddock bordering the car park or behind the Visitor Information Centre.

Refreshments

  • Refreshments are available at the Visitor Information Centre.
  • A picnic area can be found by the car park.

Walkway

  • A guide containing information about all the walks around the sanctuary is available from the Visitor Information Centre.

Toilets and baby changing facilities

  • There is a block behind the Visitor Information Centre.

Hand washing facilities

  • We recommend that you wash your hands after handling the donkeys, especially before eating.
  • Washing facilities can be found in the toilet block behind the Visitor Information Centre.
  • Washing facilities are also available in the main yard.

Dogs

  • Dogs are very welcome to join you on your visit, although please ensure they are kept on a lead at all times.
  • In the interest of hygiene and to make walking pleasant for all, please clear up after your dogs. Disposal bins are situated around the sanctuary.

First aid

  • Staff at the Visitors Information Centre hold a first aid kit.

No feeding policy

  • Please do not attempt to feed the donkeys; it only encourages them to expect food from everyone and fingers can look deceptively like carrots to a donkey.
  • You are invited to pass any donkey treats you may bring in to the staff in the Visitor Information Centre who will ensure they are distributed to the donkeys at feeding time.

No smoking

  • The Donkey Sanctuary is a non-smoking site.
  • Vaping is not permitted.